Privacy Policy

Last updated: 14/8/2021

This policy explains how we collect, use and store your personal data. Personal data is defined as information which can be used to identify you, either by itself or in connection with other data. We are committed to keeping your personal data safe and we aim to store it only for as long as is necessary, or as requested by you. If you have any questions, contact us at info@valiantescapes.com.

The personal data we collect

Under the General Data Protection Regulation (GDPR), we are obliged to define the lawful bases for processing the data we collect.

When purchasing our games, we ask for:

  • your email address
  • payment information, including your name, postcode, and card details

We process these as part of a contract between you and Valiant Escapes. We do not store this information beyond the length of time it takes to fulfil that contract.

Outside of purchasing a game, the only information we might collect is your email address, if you choose to sign up to receive product updates. We rely on your consent for processing this data. You can withdraw your consent at any time by either following the 'unsubscribe' link from an email we have sent you, or by emailing info@valiantescapes.com.

How we use the information

If you buy a game, we will use your email address to send you a unique code so that you can play the game. Once we have sent you the code, we will securely remove your email address from our servers.

If you sign up for our mailing list, we'll email you when we have developed a new game or creative endeavour that we think you'll enjoy. But we won't contact you about anything else in this way. You can opt out of these communications at any time by emailing info@valiantescapes.com.

We may also use your email address to provide customer support if you email us with a query at info@valiantescapes.com.

We use your card details to receive payment. We never see your card details ourselves, as we use Stripe for our payment system. You can view Stripe’s privacy policy here.

Third Party Disclosure

We share data required to process payments with Stripe, our payment provider.

We do not share any other data with any third parties.

Protection of Personal Information

Your personal data will be kept strictly confidential and stored securely on our servers. While it is not possible to absolutely guarantee complete security with electronic data storage, we will make every reasonable effort to protect your data.

Your rights

You have the right to review any data we hold about you and make amendments as you wish, and to ask us to delete your data or not to process it. If you wish to exercise these rights, please email info@valiantescapes.com. We have one month to respond to such a request but we would aim to do so sooner.

Cookies

We only use cookies where they are necessary to provide our service. See our cookie policy.

Notification of Changes

We will keep this privacy policy under review. Any updates will be posted on this webpage. The policy was last updated on 14/8/2021.

Contact information

If you have any questions or concerns about our use of personal data, get in touch with us on info@valiantescapes.com and we will be happy to help.

You can also contact the Information Commissioner’s Office if you are unhappy with how we use your data:

Information Commissioner’s Office
Wycliffe House
Water Lane
Wilmslow
Cheshire
SK9 5AF

Helpline number: 0303 123 1113

ICO website: https://www.ico.org.uk

© Valiant Escapes Ltd., 2021

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